Contact Us

We are here to help

Whether you have a question about a product, an existing order, delivery, or after-sales support, our team is ready to assist. Please include your order number where relevant so we can help you faster.

Contact details

Email: info@yeroverpets.shop
Phone: +61 2 9804 6373
Business address: 153 Ryedale Road, Denistone, New South Wales 2114, Australia

Response times

We aim to reply to every message within one business day, Monday to Friday. Messages received on weekends or public holidays are answered on the next business day.

Order support

For returns, cancellations, damaged items, or delivery questions, please review our Refund Policy and Shipping Policy, or contact us directly and we will guide you through the process.